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Activate Features Help - Find my serial number

The serial number:

  • Is 10 characters.
  • Begins with either "X2U" or "X4U".
  • Contains only alphanumeric characters.
  • Cannot contain the letters I, J, O, Q, or S.

You can find your library serial number in the following locations:

  • Operator control panel:
    • Select Monitor > Library > Identity.
    • The serial number is the first line item displayed.

  • Web user interface:
    • Log into the web user interface.
    • The serial number is displayed in the "Library Identity" table on the first screen.